At Bayhood, we need you to be absolutely glad together along with your purchase. If you want to go back or request a reimbursement, please observe the pointers mentioned below.

1. General Return Policy (Window Return)

• Manufacturing defects: Hoodies with defects such as tears, loose threads, incorrect printing, or other obvious defects that are not caused by customer use.
• Wrong product delivered: Customers receive a product that does not match the code, color, size, or design ordered in the order.
• Damaged products during shipping: Goods are clearly affected by the delivery process (wet, torn packaging, dirty or damaged hoodie).
• Size error: Applies when customers order the correct size according to Bayhood's instructions but the product still does not fit. This case is only accepted for exchange/refund if the product is new, unused, unwashed, and has all tags, labels, and packaging intact.
• Return requests must be submitted within 7 days from the date the customer receives the goods (based on shipping information). After this time, Bayhood reserves the right to refuse the return request.

2. Return Process

Initiate a Return:

Email us at support@bayhood.store together along with your order variety and a quick description of the difficulty. Our customer support group will reply within 1-2 commercial enterprise days with go-back instructions.

Package Your Return:

Securely percent the object(s) of their authentic packaging, if possible. Include a notice together along with your order variety and the motive for the go-back.

Ship the Item:

Ship the bundle to the cope with supplied in our go-back instructions. You might be answerable for the go-back transport charges except if the object is faulty or we made a mistake.

Processing Your Return:

Once we acquire the object(s) again, we are able to look at them to make certain they meet our go-back criteria.

Refund or Exchange:

• If your go-back is approved, you'll acquire a reimbursement on your authentic fee approach within 7-10 business days.
  
• If you pick an alternate for an exclusive length or color, please specify it in your go-back request, and we are able to system it accordingly.
  

3. Refund Scenarios

Defective or Damaged Items

If you acquire a faulty or broken object, please contact us at once at support@bayhood.store within 7 days of receiving the object.

Provide photos of the disorder or harm alongside your order variety. We will cover the go-back transport price and difficulty with a complete refund or replacement.

Wrong Item Sent

If you acquire an object exclusive from what you ordered, please notify us within 7 days of shipping. Include a photograph of the object obtained and your order details.

We will set up for the suitable object to be dispatched to you and cover the return transport for the wrong object.

Order Not Delivered

• If your order has now no longer arrived in the predicted shipping window, please contact us at support@bayhood.store to research the difficulty.
  
• Depending on the situation, we are able to either issue a reimbursement or resend your order.
  

Order Cancellation

• If you desire to cancel your order after it's been placed, please contact us as quickly as possible. If the order has not yet been processed or shipped, we are able to cancel it and issue a complete refund.
  
• If the order has already been shipped, you'll want to observe the usual go-back system when you acquire the object.
  

5. Final Notes

All refunds might be processed again to the authentic fee approach used at the time of purchase.
Please notice that transport charges are non-refundable except when the go-back is because of a mistake on our part.

If you've got got any questions or want help together along with your go back, please don't hesitate to attain out to us at support@bayhood.store